Utility Billing

Online Account Access and Bill Pay

Your online account will allow you to:
  • View general billing information
  • View water usage history
  • Sign up to receive Paperless Bills 
  • Payment and billing history  
  • Make an online payment by credit card   (Convenience fees apply)
SIGN IN to your online account HERE 

Auto Draft Form

New Utility Service Application


The Water/Sewer/Garbage Application for New Customers  must be completed to start residential service. The application can submitted via e-mail to the Utility Department
A deposit of $250 is required on all new accounts and can be paid by cash, check, money order, or credit card here (3% convenience fee applies). 



Garbage & Recycling Service


GFL (formerly WCA), the garbage and recycling contractor, will provide all residents with blue trash cans and gray recycle bins. Residents may prefer not to use these containers and call GFL at 281-368-8397 to schedule a pick-up. Collection for garbage will be on Tuesday and Friday, with Friday being a recycle day. For more information, view Garbage and Recycling Information.


Additional Water Meter
Please contact the Utility Department via email or by calling 713-465-8308 prior to submitting the application or payment. 
​​Additional Water Meter Application


Temporary Water Meter (Fire Hydrant Meter)


Temporary Water Meter Application

Utility Disconnection
Disconnection of Utility Service can be done through your online account here.

If you don't have an online account you can also fill out the Water/Sewer/Garbage Disconnect Form and e-mail the form to have service disconnected from a residence.

More Information


For more information on how to sign up for services, email the Utilities Department. If you're looking for ways to conserve water, see our Water Conservation Tips page.
If you want to sign up for paperless statements/e-bills please fill out this form, and bring to City Hall or email to utilities@springvalleytx.com