Utility Billing

Notice of Rate Increase

City Council approved a rate increase for water and wastewater on April 25th, 2023. 

The water rate will increase by 9.2% and the wastewater rate will increase by 11.67%. This increase will go into effect starting May 1st, 2023.

On March 30, 2023, the City of Houston notified the City of Spring Valley Village that the water and wastewater rate paid by the City would be increasing as of April 1, 2023. The increase to the City’s rates would recoup the increased charges from the City of Houston. 

Rate tables can be found here under "Informational Documents"

If you have any questions please call City Hall at 713-465-8308

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Online Utility Account

Once service has been established you can create an Online Utility Account.
Your online account will allow you to:

  • View your bill online 
  • View water usage history
  • Sign up to receive Paperless Bills
  • Payment and billing history
  • Make an online payment by credit card (Convenience fees apply)

 Sign in to your online account HERE

  1. New Utility Service
  2. Additional & Temp Water Meter
  3. Disconnect Utility Service
  4. Garbage and Recycling

New Utility Service

Residents/Renters/Commercial:

The Water/Sewer/Garbage Application for New Customers must be completed to start residential service. The application can submitted via e-mail to the Utility Department. 

A deposit of $250 is required on all accounts and must be submitted along with the application. The deposit can be paid here (3% convivence fee applies) or by cash, check or money order. 

We offer and strongly suggest that all accounts enroll in Paperless Billing and Auto Draft. Paperless Billing allows you to receive your bill straight to your email the minute it's been processed. Auto Draft gives you peace of mind knowing your bill will be paid on time!

New residents can find more information by visiting our New Resident Information page here!

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Builders (New Construction/Remodel): 

The Water/Sewer/Garbage Application for New Customers must be completed and submitted along with the deposit prior to the permit being issued. The application can submitted via e-mail to the Utility Department.

The deposit of $250 is required on all accounts and must be submitted along with the application. The deposit can be paid by cash, check, money order, or credit card here (3% convivence fee applies). 

Builder Utility Accounts can not be transferred over into a Residential Account until the Certificate of Occupancy is issued.