Police Department

If you have an alarm system or are considering the installation of one at your home or business, you should be aware of Spring Valley Village's alarm ordinance which requires that the alarm be registered with the Police Department.  This registration provides us with information regarding key holders and emergency contacts in case we respond to an alarm at your residence or business. You may pick up an application in person at the Spring Valley Village Police Department located at 1025 Campbell Rd. Houston, TX. 77055.  You can also download an Alarm Permit Application by clicking on the appropriate link below. 

Residential Alarm Permit Application
Commercial Alarm Permit Application

Fees

There is a $50 fee for new alarms.  Alarm Permits are valid for the for the calendar year in which they are issued.  There is an annual renewal fee of $20 for each alarm permit.

Registration Renewals

Beginning February of 2017, all residential and commercial alarms permit renewals that have an active utility account will be included on your utility bill.  If you do not have an active utility account, you will receive a renewal by mail.

Frequently Asked Questions (FAQs)

False Alarms

You are allowed 5 false alarms in 1 calendar year.  False alarms in excess of those are billed at $50 per call.

We have officers who are certified to conduct home security surveys of your home in order to advise you on any additional security devices, such as alarms or auxiliary locks, that you may wish to consider installing to help make your home a safer place to live.

Scheduling a Survey
These security surveys may be scheduled by calling the police dispatcher and asking for an officer to contact you to set up an appointment.

The police department has a House Watch program to be utilized when you leave home either overnight or for an extended period during which your home will be vacant. An officer on each shift will drive by your house looking for anything out of the ordinary.

Requesting House Watch
You may contact the police dispatcher prior to departure by phone at 713-465-8323 or email prior to your departure with the following information:

• Name
• Address
• Dates leaving and returning
• Any key holder information or if anyone will be in and out of the house (i.e. housekeeper, pool service, lawn crew, pet sitter, etc.)
• Any lights and/or timers left on
• Any cars remaining in the driveway and their colors and makes (i.e., Green Tahoe)
• Emergency contact numbers and/or cell phone numbers

Upon your return, you simply need to notify the dispatcher to stop the watch.

Information Security
This information is kept in a confidential computer database and is made available to all Spring Valley Village patrol officers.

We rely strongly on your eyes and ears to report to us anything that you may see in your neighborhood that may be suspicious.  If you see a person or a vehicle in the area that you consider suspicious:

1. Do not attempt to confront that person. 
2. Take down an accurate description of the person or vehicle, including a license plate if possible.
3. Telephone us immediately so that we can dispatch an officer to check the situation.

Purpose
The police department provides stickers to all residents to be placed on vehicles in order to:

• Assist in identifying vehicles that may not belong
• Help officers determine which vehicles to expect at your residence on a regular basis

Placement on Vehicle
Stickers should be placed on the driver's side rear bumper in order to identify these vehicles as those belonging to residents.

Where to Obtain Stickers
Vehicle stickers are available from the police dispatcher next to City Hall. You may pick them up at any time by providing proof of residency.